All chatbot & live chat tools

8 tools tracked. Rankings are based on value for small businesses, not sponsorships.

TD

Tidio

★★★★★4.6

Live chat + Lyro AI chatbot for small businesses

from $29/moFree plan: Yes (50 conversations)

Best for: Small e-commerce stores

Read reviewVisit Tidio
LC

LiveChat

★★★★★4.5

Established live chat platform with AI Assist

from $20/agent/moFree plan: No (14-day trial)

Best for: Support teams

Read reviewVisit LiveChat
CB

Chatbase

★★★★★4.4

Train a ChatGPT-style bot on your own content

from $19/moFree plan: Yes (limited)

Best for: Websites & docs

Read reviewVisit Chatbase
MC

ManyChat

★★★★★4.5

Chat marketing for Instagram, Messenger & WhatsApp

from $15/moFree plan: Yes

Best for: Social media sellers

Read reviewVisit ManyChat
BP

Botpress

★★★★★4.3

Developer-grade AI chatbot builder

from $89/moFree plan: Yes (sandbox)

Best for: Technical teams

Read reviewVisit Botpress
CR

Crisp

★★★★★4.4

Affordable all-in-one inbox: chat, chatbot, emails

from $25/workspace/moFree plan: Yes (2 seats)

Best for: Budget-conscious startups

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FC

Freshchat (Freshworks)

★★★★★4.2

Omnichannel messaging inside the Freshworks suite

from $15/agent/moFree plan: Yes

Best for: Growing support teams

Read reviewVisit Freshchat (Freshworks)
IC

Intercom

★★★★★4.3

The enterprise standard for AI-first customer service

from $39/seat/moFree plan: No (trial)

Best for: SaaS companies

Read reviewNo affiliate