Smartsupp Review
Budget multichannel chat: web, WhatsApp & Messenger from €14
Try Smartsupp — plans from €14/mo billed yearly (Solo)
Visit Smartsupp →How we test & rank tools
- We verify pricing, free-plan limits and feature gates on the vendor's official pages (last check: September 23, 2026).
- We score for small-business value: setup time, real AI capability and total cost at realistic usage.
- Rankings are editorial — vendors can't pay for placement, and commissions never change scores.
What we like
- Cheapest multichannel entry in this list — Solo at €14/mo billed yearly with unlimited conversations
- Free plan already includes WhatsApp and Messenger alongside web chat
- Mira AI shopping assistant answers FAQs and recommends products (add-on from €16/mo)
- Visitor recording shows exactly how shoppers browse your store
What to watch out for
- Free plan is tight: 25 conversations/month and only 14-day history
- Flows and automation workflows require Plus (€21/mo) and up
- Mira AI is a paid add-on on every plan — no AI included in the base price
Key features
Live chatWhatsApp & MessengerFlows automationMira AI shopping assistantVisitor recording
Our verdict
The budget multichannel pick: live chat plus WhatsApp and Messenger from €14/month — hard to beat for small shops watching every euro.
FAQ
Does Smartsupp have a free plan?
Yes (1 operator, 25 conversations/mo). Check the vendor's site for current limits before signing up.
How much does Smartsupp cost?
Paid plans start at €14/mo billed yearly (Solo). Pricing is re-verified regularly (last check: September 23, 2026) but can change — always confirm on the vendor's site.
Who is Smartsupp best for?
Best for: Budget e-commerce chat. The budget multichannel pick: live chat plus WhatsApp and Messenger from €14/month — hard to beat for small shops watching every euro.
What are the main drawbacks of Smartsupp?
The two biggest watch-outs in our review: Free plan is tight: 25 conversations/month and only 14-day history; and Flows and automation workflows require Plus (€21/mo) and up.
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Disclosure: this page contains affiliate links. If you buy through them we may earn a commission at no extra cost to you. Pricing and features are re-checked regularly but can change — always confirm on the vendor's site.